Crisis Champions: Communicate

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How and what you communicate in a crisis will very often determine the succes...

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Crisis Champions: Clarify

In the midst of a crisis there is overwhelming pressure, both from within the organisation and f...

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Crisis Champions: An Introduction


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In a time of crisis we all reach for those words of wisdom and experience that ha...

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People Always Assume the Worst

What is it about bad news?

It sells well, travels fast and seems to catch our attention. Our 24...

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Productivity is a Fruit of Environment

Paul Krugman, the Nobel Prize [winner] in economics, once wrote: "Productivity is not everything...

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Everybody Has An Off Day

People are human, would seem to be self evident; yet do we treat our teams that way? Are they ju...

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