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How and what you communicate in a crisis will very often determine the succes...

In the midst of a crisis there is overwhelming pressure, both from within the organisation and f...

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In a time of crisis we all reach for those words of wisdom and experience that ha...

What is it about bad news?

It sells well, travels fast and seems to catch our attention. Our 24...

Paul Krugman, the Nobel Prize [winner] in economics, once wrote: "Productivity is not everything...